Glasgow Gardeners
Frequently Asked Questions
1. Do you cover my area?
The Glasgow Gardeners will cover any area in Glasgow and West of Scotland if you are unsure, please do not hesitate to contact us for your free no obligation quote.
2. What are your contract terms?
Contracts are available, but we also offer one-off cleans, fortnightly cleans and monthly cleans, any requirement you have we can offer.
3. Is there a minimum booking?
Our regular service requires a minimum booking of 2 hours per visit, the quote will be based on individual client requirements.
4. Do I have to provide my own materials?
Absolutely not, unless you have your own personal preferences, we will provide all materials required for every job we do.
5. How do you vet your staff?
We are a family run Scottish business so every staff member we have has permission to work in the UK and have completed a disclosure form for your piece of mind and security.
6. Can I request the same gardener every time?
Yes, if you are happy with your gardener, we will make sure you get the same person every time. If your regular gardener is off sick or on holiday we can arrange a temporary cover.
7. Do I have to provide you with keys?
No. Most of our customers do, because it is more convenient for them not to have to be there when our staff are due, but if you would prefer to be at home when our staff call, then no problem.
8. What are your payment terms?
You pay after each job. You can pay by cash, bank transfer in advance or for our regular service you can set up a standing order, whatever is the most convenient to you. Our bank details are available on request.
9. What if something is not completed properly?
Call backs are extremely rare due to our exhaustive checking procedures, but customers have the peace of mind knowing that we will get it right or fix it for free. If anything should go wrong, simply call us within 24 hours and we will gladly return and re-clean any areas in question.
10 Are you insured?
We are fully insured with Public Liability Insurance covered in case anything should go wrong.
No job is too big or too small.
Please contact us for a free no obligation quote we are always here to help you with your gardening requirements whenever & wherever you want a job done.